FAQs

second story balcony windows open and illuminated at night

About The Mills House

Does The Mills House offer parking?
Located in downtown Charleston, The Mills House Wyndham Grand Hotel offers convenient valet parking with unlimited in and out privileges for $39 - for 24 hours. There is no valet for motorcycles, though. Just hand us the keys, and go explore Charleston's historic district on foot or on a horse-drawn carriage ride.

Is the Mills House a dog-friendly hotel?
We are not a dog-friendly hotel, although we do allow service animals.

How far away are you from the airport?
We are located 13 miles from the Charleston International Airport.

Does the hotel offer a restaurant or bar?
The Mills House offers a relaxed dining experience in the Barbadoes Room, serving creative regional cuisine from Chef Justin Hunt. Whether an al fresco breakfast in the courtyard, a casual lunch or romantic dinner in our chic, contemporary ambiance, our restaurant dishes up delicious Southern-inspired foods and signature cocktails. Enjoy drinks in the beautiful Fountain Courtyard or the famous First Shot Lounge, perfect for an afternoon Mint Julep or nightcap after a phenomenal Charleston dinner.

How far is the Mills House Hotel from the beach?
There are three iconic beaches near our location in downtown Charleston! We are about 5 miles from Sullivan’s Island, 8 miles from Folly Beach, and 12 miles from Isle of Palms.

What Is the Cancellation Policy?
We offer 72 hours for any cancellation. Please call our front desk if you have any questions about your reservations at (843) 577-2400.

What Time Do We Check-In? When is Check-out?
The check-in at The Mills House Wyndham Grand Hotel is 3:00 pm and 11:00 am check out time.

Can I Request A Late Check-Out?
You definitely can! However, we cannot guarantee this due to availability and large groups in-house.

Does The Mills House charge a hotel fee?
No, we do not have a resort fee.

Does The Mills House Wyndham Grand Hotel host weddings?
Absolutely! With its grandeur, elegance and Southern charm, The Mills House features 5,000 square feet of stunning wedding venues, including the stunning Signer's Ballroom, a beautiful courtyard with an antique fountain from the 1940s and an outdoor pool area for intimate receptions. Next door, the iconic Hibernian Hall boasts 6,000 square feet of historic opulence for gala wedding celebrations. Our hotel offers exceptional catering and wedding planning services, as well as our award-winning restaurant - Barbadoes Room - for rehearsal dinners and farewell brunches.

Does The Mills House do any collaborations with bloggers and influencers?
Sure! If you're about to start planning a trip to Charleston, and you have a rather large social following, please let us know. We offer in-experience perks, as well as discounts on vacations solely based on your participation and reach. To learn more about our Travel Influencer Program, click here or contact Jennifer Kress at jkress@wyndham.com.