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  • Guest Services Associate at Guest Check In Area

Frequently Asked Questions

We want you to feel welcome. Comfortable. Informed. If you have a question, ask it. Can’t find something? We can help. Since great minds think alike, chances are someone else has already asked the very same question you have. Browse them here and reach out if you still have questions. We’d love to hear from you.

Ask Away.

What’s included with my Destination/Amenity Fee?
  1. Refillable souvenir Mills House stainless steel water bottle with unlimited access to hydration stations on guest floors and throughout public areas
  2. Free Wi-Fi access in guest rooms, lobby, and throughout the hotel
  3. $10 Daily Food and Beverage Credit to be used at newly renovated hotel restaurants and bars
  4. Daily wellness class by premier Charleston instructors held on the sundeck (indoor option provided, weather-dependent)
  5. Press Reader App Access with thousands of newspapers and magazines from around the globe

The check-in at The Mills House is 4:00 pm, with an 11:00 am check-out time.

We are located 13 miles from the Charleston International Airport. This is about a 30-minute car ride away.

The Mills House is sitting pretty and now pet friendly! We welcome you and your furry friend with open paws on your trip to Charleston.

Our pet fee consists of a one-time non-refundable cleaning fee of $200 per stay. Maximum two pets per room, each must be under 45lbs. Your best pal will receive a Mills House bandana to wear during their stay and will also enjoy a water/food bowl and pet blanket. Guidelines are in place to ensure the comfort and enjoyment of all of our guests (four-legged ones included!) so please ask about them when making your reservation.

We require 72 hours to cancel your room without penalty. Please call our front desk if you have any questions about your reservations at (843) 577-2400.

Patriots Point Links is the closest, located only 10 minutes by car from the hotel. Please make sure to prearrange tee times prior.

There is no transportation through the hotel however you are welcome to take a Lyft, Uber or if you prefer private transportation, TECS Limo Service. You can find them at

Yes, valet parking is available for hotel guests for $55 nightly. Please pull up to the front of the hotel on Meeting Street and we will be happy to assist in parking your car.

Folly Beach is about a 25-minute drive from The Mills House Hotel and Isle of Palms also is about a 30-minute drive.

The pool and sundeck are open and boast a brand new, fresh look.

Rates & Offers

Style, charm, and our best rates. Savings in your pocket so you can explore more of Charleston.

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  • Hotel



    Romeo & Juliet

    Enjoy welcome champagne, in-room flowers, a dessert amenity for two, and credit (up to $75) for the elegant Iron Rose restaurant and garden lounge.

  • Meet Me in Charleston



    Meet Me in Charleston

    Complimentary Uber credit, an in-room welcome cocktail upon arrival and a $25 credit at the Black Door Café.

  • Cocktail on terrace table



    Mills House Reimagined

    Wine and dine with a custom in-room welcome gift and cocktail, dinner for two at the elegant the Iron Rose (up to $150), and a delicious $25 credit to Black Door Café.

  • Charleston South Carolina Aerial View



    Like a Local

    Become an explorer and tastemaker with a minibar package with our favorite local offerings and a guided tour for two with the always fun Bulldog Tours.